PAYMENT POLICY

Effective Date: 01-07-2026

1. Introduction

This Payment Policy governs all payments made for the engineering, architectural, planning, drafting, design, consultancy, and related services offered by mannailluonoine.in, owned and operated by V R CONSTRUCTION (“Company”, “we”, “our”, or “us”).

By placing an order and making payment through our Website or by any other approved payment method, you acknowledge that you have read, understood, and agreed to this Payment Policy.

2. Scope of Services

This Payment Policy applies to all professional services offered by the Company, including but not limited to:

• House Construction Plans
• Residential Building Plans
• Commercial Building Plans
• Duplex Plans
• Villa Designs
• Floor Plans
• Architectural Drawings
• Structural Drawings
• CAD Drawings
• 2D Drawings
• 3D Elevation Designs
• Interior Design Layouts
• Room Decoration Layouts
• Kitchen Layouts
• Electrical Layouts
• Plumbing Layouts
• Furniture Layouts
• Landscape Planning
• Construction Consultancy
• Engineering Consultancy
• Renovation Planning
• Site Planning
• Online Design Services
• Offline Design Services
• Any other customised engineering or architectural service.

3. Pricing

The price for each service shall be communicated to the Customer before confirmation of the order.

The Company reserves the right to revise its prices at any time without prior notice. However, once an order is confirmed and payment is received, the agreed price for that order shall remain unchanged unless the scope of work is modified by the Customer.

4. Advance Payment

Unless otherwise agreed in writing, all services shall commence only after receipt of the applicable advance payment.

The Company may require:

• Full advance payment for small projects.
• Partial advance payment for larger projects.
• Stage-wise payments for extensive or long-term assignments.

Failure to make the required payment may result in delay or suspension of the services.

5. Accepted Modes of Payment

Payments may be made through any of the following approved methods:

• UPI
• Net Banking
• Debit Card
• Credit Card
• NEFT
• RTGS
• IMPS
• Bank Transfer
• Cash (where legally permissible)
• QR Code Payments
• Approved Payment Gateways

The Company reserves the right to change or add payment methods without prior notice.

6. Taxes

All applicable taxes, including Goods and Services Tax (GST), if leviable under applicable law, shall be charged separately and shall be borne by the Customer unless expressly stated otherwise.

Customers are responsible for providing accurate GST details, if applicable, before invoice generation.

7. Invoice

A tax invoice or payment receipt shall be issued upon successful receipt of payment, where applicable.

It is the responsibility of the Customer to verify the correctness of the invoice details and immediately notify the Company of any discrepancies.

8. Additional Work and Variation Charges

The quoted price covers only the scope of work agreed upon at the time of placing the order.

If the Customer requests additional services, modifications, redesigns, or changes beyond the agreed scope, the Company reserves the right to charge additional fees. Such work shall commence only after acceptance of the revised quotation and receipt of the applicable payment.

9. Price Revision Due to Change in Scope

If, after commencement of the project, the Customer changes:

• Plot dimensions,
• Number of floors,
• Building area,
• Layout,
• Structural requirements,
• Design concept,
• Project specifications,
• or any other material aspect of the project,

the Company may revise the professional charges accordingly.

10. Delay in Payment

Where payment is agreed to be made in stages, failure to make any instalment by the due date may result in:

• Suspension of ongoing work.
• Withholding of drawings or deliverables.
• Delay in project completion.
• Cancellation of the remaining services.

The Company shall not be responsible for delays arising from the Customer’s failure to make timely payments.

11. Withholding of Deliverables

The Company reserves the right to withhold any drawings, plans, digital files, printed copies, reports, or other deliverables until all outstanding dues have been paid in full.

Ownership and usage rights in the deliverables shall not pass to the Customer until complete payment has been received.

12. Strict No Refund Policy

All services offered by the Company are customised professional engineering and architectural services prepared exclusively according to the Customer’s individual requirements.

Accordingly:

• Every order is treated as a customised assignment.
• Professional time and technical resources are allocated immediately after order confirmation.
• Work begins specifically for the Customer and cannot be transferred to another person.

Therefore:

• All payments made are final.
• No payment shall be refunded once an order has been confirmed.
• No refund shall be granted after commencement of work.
• No refund shall be granted after preparation of drawings.
• No refund shall be granted after delivery of any digital or physical document.
• No refund shall be granted if the Customer changes his/her mind.
• No refund shall be granted due to financial difficulties, project cancellation, delay in construction, change of architect, or any personal reason.
• No refund shall be granted if government authorities reject or delay approvals, permissions, or sanctions.
• No refund shall be granted for dissatisfaction arising from changes requested after approval of the design.

Customers are strongly advised to review all project requirements, specifications, measurements, and pricing before making payment.

13. Non-Transferability of Payments

Payments made for one project, property, or customer shall not be transferred or adjusted against another project, another customer, or any future assignment unless expressly approved by the Company in writing.

14. Chargeback and Payment Disputes

The Customer agrees not to initiate any chargeback, payment reversal, or payment dispute after receiving the agreed services or after work has commenced.

If a chargeback is initiated without lawful justification, the Company reserves the right to:

• Suspend all ongoing services.
• Recover the amount due along with applicable costs.
• Initiate appropriate legal proceedings for recovery of dues and damages.

15. Fraudulent Transactions

The Company reserves the right to cancel any order and refuse services where it reasonably believes that:

• The payment is unauthorised.
• The payment instrument has been fraudulently used.
• False identity or misleading information has been provided.
• The transaction violates applicable law.

Any suspicious transaction may be reported to the appropriate authorities in accordance with law.

16. Currency

Unless otherwise agreed in writing, all prices displayed on the Website are in Indian Rupees (INR).

For international customers, currency conversion charges, bank fees, intermediary charges, and other related expenses shall be borne solely by the Customer.

17. Intellectual Property and Payment

Until the Company receives full payment:

• All drawings, plans, layouts, reports, CAD files, digital designs, and related documents shall remain the exclusive property of the Company.
• The Customer shall not reproduce, distribute, modify, publish, or commercially exploit any deliverable without prior written permission.

18. Limitation of Liability

The Company’s liability relating to any payment dispute shall, to the maximum extent permitted by law, be limited to the amount actually received by the Company for the specific service in question.

The Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from payment-related issues.

19. Amendments

The Company reserves the right to modify or update this Payment Policy at any time.

The revised version shall become effective immediately upon publication on the Website.

20. Governing Law

This Payment Policy shall be governed by and construed in accordance with the laws of India.

21. Jurisdiction

Any dispute, claim, controversy, or legal proceeding arising out of or relating to payments, invoices, refunds, chargebacks, or this Payment Policy shall be subject to the exclusive jurisdiction of the competent Courts at Mancherial, Telangana, and no other Court shall have jurisdiction.

22. Contact Information

For any queries relating to payments, invoices, or billing, please contact:

[Name of Engineer / Firm]

Address: H NO 3 – 407/8-1, HITECH CITY COLONY, MANCHERIAL – 504208

Phone: +919441166998

Email: bolishetti@gmail.com

Website:www.manailluonline.in

Declaration

By making payment for any service offered through this Website, you acknowledge that you have read, understood, and agreed to this Payment Policy. You further confirm that you have carefully reviewed the scope of work, pricing, and project requirements before making payment and that you accept the Company’s Strict No Refund Policy.