PRIVACY POLICY

Effective Date:01-07-2026

1. Introduction

Welcome to MANNAILLUONLINE.IN (“Website”), owned and operated by V R CONSTRUCTIONS (“Company”, “we”, “our”, or “us”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, disclose, and safeguard your information when you access our Website or use our online or offline engineering and architectural services.

By using this Website or providing your personal information, you consent to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

Depending upon the services requested, we may collect the following information:

A. Personal Information

• Full Name
• Father’s/Husband’s Name
• Mobile Number
• Alternate Mobile Number
• Email Address
• Residential Address
• Office Address
• City
• State
• PIN Code
• Country

B. Project Information

• Plot Number
• Plot Dimensions
• Survey Number
• Site Location
• Building Type
• Number of Floors
• Construction Area
• Budget
• Floor Requirements
• Design Preferences
• Photographs of Property
• Existing Drawings
• Measurements
• Structural Information
• Engineering Details

C. Technical Information

When you visit the Website, we may automatically collect:

• IP Address
• Browser Type
• Operating System
• Device Information
• Internet Service Provider
• Date and Time of Visit
• Pages Visited
• Referring Website
• Session Duration

D. Payment Information

When payments are made through third-party payment gateways, we may receive confirmation of payment, transaction ID, payment status, and invoice details.

For your security, we do not store debit card, credit card, CVV, UPI PIN, internet banking passwords, or other sensitive payment credentials.

3. Information Collected Through Communication

We may collect information shared through:

• Contact Forms
• WhatsApp
• Telephone Calls
• Email Communications
• SMS
• Social Media Platforms
• Online Consultation Forms
• Project Discussion Meetings

4. Purpose of Collecting Information

Your information is collected for legitimate business purposes, including:

• Preparing engineering drawings
• Designing architectural plans
• Providing engineering consultancy
• Preparing structural layouts
• Preparing interior layouts
• Responding to enquiries
• Delivering purchased services
• Customer support
• Processing payments
• Sending invoices
• Maintaining project records
• Legal compliance
• Improving Website functionality
• Preventing fraud and misuse

5. Cookies

Our Website may use cookies and similar technologies to:

• Improve user experience
• Remember user preferences
• Analyse Website traffic
• Improve Website performance
• Enhance security

Users may disable cookies through their browser settings; however, certain Website features may not function properly if cookies are disabled.

6. How We Use Your Information

The Company may use your information to:

• Provide requested engineering services.
• Prepare customised drawings and plans.
• Verify customer identity.
• Process orders.
• Respond to customer queries.
• Send order updates.
• Send project progress notifications.
• Improve our services.
• Prevent fraudulent activities.
• Comply with legal obligations.

7. Sharing of Information

We value your privacy and do not sell or rent your personal information.

However, your information may be shared where necessary with:

• Employees
• Engineers
• Architects
• Structural Consultants
• Interior Designers
• Surveyors
• Printing Agencies
• Courier Companies
• Cloud Storage Providers
• Payment Gateway Providers
• Government Authorities (where legally required)
• Courts or Law Enforcement Agencies under applicable law

Such sharing shall be limited to what is reasonably necessary for providing the requested services or complying with legal obligations.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Confidentiality of Engineering Drawings

All plans, layouts, maps, drawings, designs, reports, and project documents submitted by customers shall be treated as confidential and used solely for providing the requested services, unless disclosure is required by law or authorised by the customer.

10. Retention of Information

We retain customer information only for as long as necessary to:

• Complete the requested services.
• Maintain business records.
• Resolve disputes.
• Comply with legal, regulatory, accounting, or tax obligations.

Once the retention period expires, information may be securely deleted or anonymised.

11. User Rights

Subject to applicable law, you may request to:

• Access your personal information.
• Correct inaccurate information.
• Update your information.
• Withdraw consent where applicable.
• Request deletion of information, unless retention is required by law or for contractual obligations.

Requests may be made through the contact details provided below.

12. Third-Party Websites

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of such third parties. Users are advised to review their respective privacy policies before providing any personal information.

13. Children’s Privacy

Our services are intended for individuals who are legally competent to enter into contracts.

We do not knowingly collect personal information from children under the age of 18 years without appropriate consent from a parent or legal guardian.

14. Marketing Communications

With your consent, we may send updates regarding:

• New services
• Design ideas
• Promotional offers
• Construction tips
• Engineering updates
• Newsletters

You may opt out of receiving such communications at any time by contacting us or using the unsubscribe option where available.

15. Compliance with Applicable Laws

This Privacy Policy is intended to comply with applicable laws of India, including, where relevant:

• The Information Technology Act, 2000.
• The Digital Personal Data Protection Act, 2023.
• Applicable rules, regulations, and governmental guidelines relating to data protection and electronic records.

16. Changes to this Privacy Policy

The Company reserves the right to amend or update this Privacy Policy at any time.

The revised version shall become effective immediately upon publication on the Website. Users are encouraged to review this Privacy Policy periodically.

17. Governing Law and Jurisdiction

This Privacy Policy shall be governed by the laws of India.

Any dispute arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent Courts at Mancherial, Telangana, and no other Court shall have jurisdiction.

18. Contact Us

For any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact:

[Name of Engineer / Firm]

Address: H NO 3 – 407/8-1, HITECH CITY COLONY, MANCHERIAL – 504208

Phone: +919441166998

Email: bolishetti@gmail.com

Website: www.manailluonline.in

Declaration

By accessing this Website or using our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.